We chose Cloud5 for their 20-year history in hospitality and their reputation for exceptional service delivery. The resort’s new convention center and hotel tower, set to open later this year will add 725 hotel rooms, new restaurants, and 83,000 square feet of convention space.īrooks Robinson, Regional Senior Vice President and General Manager of Harrah’s Cherokee Casinos commented, “Harrah’s Cherokee is committed to providing unparalleled service and exhilarating experiences. Located on 56 acres in the heart of the Great Smoky Mountains, Harrah’s Cherokee Casino Resort also features over 3,000 games, the Le Fu Men gaming area, nine restaurants, the luxurious 18,000 square-foot Mandara Spa, nine retail shops, and the 3,000 plus seat Event Center. MaCloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, today announced that Harrah’s Cherokee Casino Resort in Western North Carolina recently deployed the Cloud5 HSIA solution into their 1,100 room property and will now be extending the deployment as part of their expansion project scheduled to open later this year.